At Virumo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and contact information (email, phone number)
- Restaurant business information
- Payment and billing information
- Customer order information when using our ordering system
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Location data (when permitted by device settings)
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and manage orders
- Communicate with you about your account and our services
- Improve our platform and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our platform
- Payment Processing: With payment processors to handle transactions securely
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Consent: When you explicitly authorize us to share your information
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Employee training on data protection best practices
- Incident response procedures for potential security breaches
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your information
To exercise these rights, please contact us at privacy@virumo.com
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. However, disabling cookies may affect some functionality.
Types of cookies we use:
- Essential Cookies: Required for basic platform functionality
- Analytics Cookies: Help us understand how you use our services
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods depend on the type of information and applicable laws.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: